Refund & Cancellation Policy

This policy covers payments made to INSANITY TECHNOLOGIES for SchoolAlgo subscription plans. Fees that a school collects from parents through SchoolAlgo are paid to the school, not to us; refunds of those fees are the school's decision.

1. 7-day full refund

• If you are not satisfied with a paid plan, email support@schoolalgo.com within 7 days of the payment date with your school's name and invoice number.
• We refund the full amount paid, including GST, and move your school to the Free plan.
• This applies to the first payment for a plan and to renewals and upgrades.

2. After 7 days

Payments are not refundable after 7 days, because the plan covers the whole year. Your plan stays active until the end of the period you paid for.

3. Payments made in error

If you were charged twice for the same order, or charged an amount different from the price shown, tell us and we refund the extra amount in full, whatever the date.

4. How refunds are paid

• Approved refunds are started within 2 working days to the original payment method (UPI, card, net banking or wallet) through Razorpay.
• The money usually reaches your account within 5 to 7 working days after that, depending on your bank.
• We issue a GST credit note for every refund.

5. Cancellation

• Plans do not renew automatically, so there is nothing to cancel: if you do not renew, your plan ends on its end date.
• After a paid plan ends, the account is restricted after a short grace period. If you have 50 students or fewer, ask us and we will move you to the Free plan so you can keep working.
• To close your account completely, email us. We keep your data for 90 days so it can be restored or exported, and then delete it.

6. Contact

Refunds and billing: support@schoolalgo.com · +91 77530 83963 (Monday to Saturday, 10:00 am to 7:00 pm IST).