Help Center › Fees Let parents pay fees online

Who does this: the school admin, once. After that, the accountant approves UPI and bank payments.
How long it takes: five minutes to set up.

Choose how parents will pay

UPI QR is the easiest way to start: no merchant account, and no charges on the money you receive. A payment gateway saves the approval work, but the gateway company charges a small fee on each payment.

Only one option can be on at a time.

Part 1: Turn on online payment

1. In the search box at the top of the left menu, type Payment Gateway.
2. Click Payment Gateway.

1. Turn on Allow parents to pay school fees online.
2. Payment Provider: choose UPI QR — India (or another option from the table).
3. UPI ID: the school's UPI ID that receives the money. Check it carefully: a wrong ID sends parents' money to someone else.
4. Merchant Name: the school's name, shown to parents in their UPI app.

For a payment gateway, type the keys from your gateway account instead. The setup steps for that gateway appear on the right of the page.

5. Online Payment Surcharge (optional): an extra amount parents pay to cover gateway charges. Leave it at 0 for UPI QR.
6. Click Save Settings.

Parents now see a Pay button for their dues in the Parent app.

What the parent does

1. In the Parent app, the parent opens Fees and taps Pay on the fees they want to pay.
2. With UPI QR, they scan the QR or tap to open their UPI app, pay, and then upload the payment screenshot with the UPI reference number.
3. With a payment gateway, they pay on the gateway's page and get the receipt straight away.

Part 2: Approve UPI and bank payments

When a parent uploads proof, the payment waits in Online Transactions until you check it.

1. Open Finance & Fees → Online Transactions.

2. Click View to see the parent's screenshot, and check that the money has really reached your bank or UPI account, with the same amount and reference.
3. If it has, click the green tick to approve. If not, click the red button to reject, and type the reason, for example Amount not received. The parent can then pay again.

4. Transaction ID / UTR: the reference from your bank statement or UPI app. It is filled in from the parent's upload. Correct it if needed.
5. Click Confirm & Approve. The receipt is made, the months turn green, and the parent is told in the app.

Important: approve only money you can see in your account. A screenshot alone is not proof: check the bank or UPI app every time.

Good to know

• Receipt date: an approved payment's receipt is dated the day you approve it. Approve payments daily, so the receipt dates match when the money arrived.
• Reports: online payments are counted in All Transactions and the Fees Dashboard, with payment mode Online.
• Testing a gateway: gateways have a Sandbox (Test Mode). Make one test payment, then switch Payment Mode to Live to accept real money.
• Turning it off: turn off the switch in Part 1 and save. Parents can still see their dues, but the Pay button disappears.